Collection of Personal Data
• Email Reply Mechanisms – This Site may provide you with one or more email reply mechanisms through which you may send us questions or comments. Because email submitted via this Site is not protected by the same security measures we use in other areas where we actively collect information, you should be particularly careful in deciding what information you wish to send to us via email.
• Question, Comment, and Feedback Forms – This Site may post a form for you to submit questions, comments, and other feedback. We use such information to improve this Site and our products and services as well as for marketing and research purposes.
Use of Personal Data
We will only use the data you submit to us through this Site to respond to your requests, to facilitate the underwriting process (including claims handling) and to deal with any administrative issues, including renewal. Occasionally we may use your personal data to keep you informed of changes to our service and of related products and events which we consider are likely to be of interest to you and your clients.
Transfer of data
We may pass your personal data to other members of the Liberty Mutual Group or to a third party service provider for the purposes set out in the paragraph above. Some of these entities are located abroad, outside the European Economic Area. Where we transfer your data abroad, we comply with the requirements of the Data Protection Act 1998 and put in place appropriate provisions to protect the security of personal data. By submitting your personal information to us, you consent to us transferring this information to the Liberty International Underwriters servers in the USA for storage.
Disclosure of data to third parties
We will not pass on your details to third parties unless it is to enable us to provide the services you have requested, responding to your requests, or where we are otherwise permitted to do so by law. We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of website users (including the Liberty Mutual Group).
We may automatically collect non-personal information about you such as the type of internet browser you use or the web site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in improving our service. We may disclose aggregate statistics about our website users to prospective partners, advertisers and other reputable third parties, but these statistics will not include any data that identifies an individual.
Data Integrity and Security
We strive to maintain the reliability, accuracy and completeness of the Personal Data held within our databases and to protect the privacy and security of our databases. The security measures in place on our web site and computer systems aim to protect against the loss, misuse or unauthorised alteration of the information you provide to us. No system is 100% secure or error-free therefore, we do not, and cannot, guarantee the security or accuracy of the information we collect via this Site, and you acknowledge that you are assuming the risk in transmitting any information to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
Your acceptance of these terms
Please email any questions, concerns or comments you have about this policy to firstname.lastname@example.org or write to the Managing Director at Legal and Professional Insurance, 2nd Floor, 28-29 Threadneedle Street, London EC2R 8AY.